Stay In The Know While You’re On the Go: Sign Up for Email Alerts to Learn When Your Tax Refund Will be Issued

NYS Tax Department also provides prompt updates on notices and filing deadlines

Sign up for email alerts from the Tax Department to be notified when your tax refund is issued and receive other helpful information. You can also opt to receive email alerts about tax bills, and other account-specific updates.

“Taxpayers are online and on the go more than ever, so offers a variety of services and user-friendly content to meet their needs,” said Acting Commissioner Nonie Manion. “Signing up for email alerts at our website is one quick and easy step to take.” Taxpayers who sign up for refund alerts will receive an email when their refund is issued. The email won’t contain any confidential or personal information. The taxpayer must log in to their secure Online Services account for details, such as the refund amount and approximate date it will be received and the refund method (direct deposit into the taxpayer’s designated bank account or paper check).

To sign up for email alerts, simply:

  1. Log in to your Online Services account. If you don’t have an account, click the “Create Account” link on the page.
  1. Select Account Preferences at the top of the page, then select Manage Email from the drop-down menu.

In addition to account-specific information from your Online Services account, you can also sign up for Subscription Services to receive alerts about new publications and guidance, tax law changes, and press releases. For more information, please visit our website’s Email services page. Remember, the Tax Department will never contact you by email to ask you to validate personal information such as your username, password, or account numbers. If you receive a suspicious email asking for private information, learn how to report it here.